doublespeed Terms of Service
Last Updated: August 29, 2026
These doublespeed Terms of Service (these "Terms"), together with any applicable Order Form(s), govern access to and use of the doublespeed Services made available by Doublespeed, Inc., a Delaware corporation ("doublespeed", "we", "us"), to the customer that accepts these Terms or is identified in an applicable Order Form ("Customer", "you"). doublespeed and Customer may be referred to collectively as the "Parties" or individually as a "Party". Capitalized terms are defined in Section 20.
By clicking to accept these Terms, executing an Order Form that references them, or accessing or using the doublespeed Services, Customer agrees to be bound by these Terms. If Customer accepts on behalf of an entity, Customer represents that it has authority to bind that entity. If Customer does not agree, Customer must not access or use the doublespeed Services.
Where an executed Order Form and these Terms conflict, the Order Form controls as to its subject matter. Where no Order Form exists, these Terms alone govern together with the plan, credit package, or subscription Customer selects through the doublespeed Services.
1. The doublespeed Services
(a) Right to Use. Subject to Customer's compliance with these Terms and payment of all Fees, doublespeed grants Customer a limited, non-exclusive, non-transferable (except pursuant to Section 18), non-sublicensable right to Use the doublespeed Services during the applicable Term, in accordance with and subject to the Licensed Volume and the Documentation, and solely for Customer's internal business purposes.
(b) doublespeed Materials. The doublespeed Services make available certain content, templates, layouts, style presets, stock and licensed media, model configurations, synthetic personas, characters, avatars, voices, trend data, benchmark data, and other materials provided by doublespeed or its licensors or third-party service providers (collectively, "doublespeed Materials"). As between the Parties, doublespeed Materials are proprietary to doublespeed or its licensors. Customer receives a limited right to use doublespeed Materials for its own internal business purposes in connection with its Use of the doublespeed Services during the Term, and for no other purpose. Customer will not distribute, redistribute, commercialize, sell, sublicense, or offer access to any doublespeed Materials as a stand-alone product or as part of any competing offering. Customer is solely responsible for compliance with all applicable laws, platform policies, and third-party rights in connection with its and its Authorized Users' use of doublespeed Materials.
(c) Authorized Users. Customer will not permit any person other than its employees or contractors whom it authorizes to Use the doublespeed Services on its behalf ("Authorized Users") to access the doublespeed Services. Customer is responsible for all acts and omissions of its Authorized Users, and for all activity occurring under its account, whether or not authorized. Customer will maintain the confidentiality of all credentials and will notify doublespeed promptly of any suspected unauthorized access.
(d) Use Restrictions. Customer will not, and will not permit any person or entity (including Authorized Users) to, directly or indirectly:
- use the doublespeed Services in any manner beyond the scope of rights expressly granted in these Terms;
- copy, modify, or create any derivative work of any portion of the doublespeed Services or the Documentation;
- reverse engineer, decompile, decode, disassemble, or otherwise attempt to derive or gain improper access to the doublespeed Services, any underlying model, prompt, system instruction, or software component thereof, in whole or in part;
- frame, mirror, sell, resell, market, sublicense, publish, distribute, reproduce, assign, transfer, rent, lease, or loan any portion of the doublespeed Services to any other person or entity, or otherwise allow any person or entity to use the doublespeed Services for any purpose other than for Customer's benefit in accordance with these Terms;
- use the doublespeed Services or Documentation in any manner or for any purpose that infringes, misappropriates, or otherwise violates any intellectual property right, right of publicity, right of privacy, or other right of any person, or that violates any applicable law or any Platform Terms;
- access or search the doublespeed Services, or download any data or content contained therein, through any engine, software, tool, agent, device, or mechanism (including scrapers, spiders, robots, or crawlers) other than features doublespeed provides expressly for such purposes, the API in accordance with Section 1(h), or an AI Client in accordance with Section 1(j);
- circumvent or attempt to circumvent any Licensed Volume, credit limit, rate limit, or other technical restriction;
- interfere with or disrupt the integrity or performance of the doublespeed Services, or the systems or networks of any Social Platform; or
- use the doublespeed Services, Output, Documentation, or any other doublespeed Confidential Information for benchmarking or competitive analysis, or to train, develop, commercialize, license, or sell any model, product, service, or technology that could, directly or indirectly, compete with the doublespeed Services;
- access or use the doublespeed Services without doublespeed's prior written consent if Customer is, or during the Term becomes, a direct competitor of doublespeed; or
- share access to, or non-public information about, the doublespeed Services with any direct competitor of doublespeed.
(e) Prohibited Content and Conduct. Without limiting Section 1(d), Customer will not use the doublespeed Services to create, generate, publish, schedule, or distribute any content, comment, message, or other material that:
- depicts, imitates, or simulates the likeness, voice, name, or persona of any identifiable real individual without a valid, current, written release from that individual sufficient for the intended use, or of any deceased individual where such use requires consent under applicable law;
- depicts a minor in any sexualized manner, or is otherwise child sexual abuse material;
- is sexually explicit, promotes self-harm, disordered eating, or suicide, or promotes violence, terrorism, or unlawful activity;
- constitutes harassment, targeted abuse, hate speech, or unlawful discrimination;
- makes false or unsubstantiated claims regarding health, medical, financial, or investment outcomes, or otherwise violates applicable advertising, endorsement, or consumer protection laws;
- impersonates any person or entity, or misrepresents Customer's affiliation with any person or entity;
- constitutes spam, coordinated inauthentic behavior, artificial engagement, engagement farming, vote manipulation, or the purchase or sale of accounts, followers, likes, or engagement; or
- violates any Platform Terms or any applicable law, including laws governing synthetic media, AI disclosure, political advertising, and endorsements.
doublespeed may, but is not obligated to, review, monitor, filter, refuse, remove, or suspend distribution of any Customer Materials or Output that it believes in good faith violates this Section 1(e), these Terms, applicable law, or any Platform Terms. doublespeed's exercise or non-exercise of this right does not make doublespeed responsible for any content.
(f) Disclosure Obligations. Customer acknowledges that content created with the doublespeed Services may constitute synthetic, AI-generated, or AI-assisted media and may constitute advertising or a paid endorsement. Customer is solely responsible for determining and satisfying all applicable disclosure, labeling, and transparency obligations, including under the FTC Act and the FTC Endorsement Guides, Social Platform synthetic-media and branded-content labeling policies, state synthetic media and digital replica laws, and Article 50 of the EU AI Act and comparable non-US requirements. doublespeed makes no representation that any labeling feature within the doublespeed Services is sufficient to satisfy any such obligation.
(g) AI Services and AI Agents. Certain features of the doublespeed Services use generative artificial intelligence, machine learning, and large language models ("AI Services"), including features that operate on an automated or semi-autonomous basis at Customer's direction, such as the Content Agent and commenting, replying, and engagement agents ("AI Agents"). Customer is solely responsible for configuring, supervising, and reviewing the AI Services and AI Agents, for the scope of authorizations it grants them, and for all resulting actions. See Sections 13(b) and 13(c).
(h) API. Where doublespeed makes an application programming interface, Model Context Protocol (MCP) server, or similar programmatic interface available (collectively, the "API"), Customer's use of the API is subject to these Terms, the Documentation, and any published rate limits and technical requirements. API keys are Confidential Information of Customer and must be secured; Customer is responsible for all activity under its API keys. Customer will not use the API to build or operate any product or service that competes with the doublespeed Services or that provides third parties with substantially the functionality of the doublespeed Services.
(i) Restricted Data. Customer will not upload, transmit, or otherwise make available to the doublespeed Services any Restricted Data. The doublespeed Services are not designed or certified for Restricted Data, and doublespeed has no responsibility or liability of any kind with respect to Restricted Data that Customer provides in breach of this Section. If Customer becomes aware that Restricted Data has been provided, Customer will notify doublespeed promptly and the Parties will cooperate to delete it.
(j) Third-Party Services. Certain features allow Customer and its Authorized Users to interface with, access, or use compatible third-party services, products, technology, and content, including Social Platforms, model providers, analytics providers, and integrations (collectively, "Third-Party Services"). doublespeed does not provide, control, or endorse Third-Party Services and is not responsible for any compatibility issue, error, outage, policy change, data loss, or bug caused in whole or in part by any Third-Party Service or any update to it. Customer is solely responsible for maintaining its Third-Party Services and for obtaining all licenses, consents, and authorizations necessary to use them with the doublespeed Services. Customer's use of a Third-Party Service is governed by that provider's own terms.
Third-Party Services include third-party AI assistants, agents, and developer tools that connect to the doublespeed Services through the API, including via doublespeed's MCP server ("AI Clients"), such as ChatGPT, Codex, and Claude. When Customer or an Authorized User accesses the doublespeed Services through an AI Client, Customer directs and authorizes doublespeed to transmit Customer Materials, Input, and Output to that AI Client in response to its requests, and acknowledges that data transmitted to an AI Client is governed by that provider's own terms and privacy practices, including any use by that provider to provide, maintain, or improve its own services.
2. Social Platforms and Automation Risk
(a) Platform Terms. Customer acknowledges that each Social Platform independently governs the accounts, content, and activity on it through its own terms of service, community guidelines, developer policies, and automation and authenticity policies (collectively, "Platform Terms"), and that Platform Terms change without notice to doublespeed or Customer.
(b) Customer Responsibility. Customer is solely responsible for ensuring that its use of the doublespeed Services, its Customer Materials, its Output, and all activity conducted through any Account complies with all applicable Platform Terms. Customer will not direct the doublespeed Services to take any action that violates Platform Terms.
(c) No Guarantee Against Enforcement. CUSTOMER ACKNOWLEDGES THAT SOCIAL PLATFORMS MAY, AT THEIR SOLE DISCRETION AND WITHOUT NOTICE OR CAUSE, RATE-LIMIT, SHADOW-BAN, DEMONETIZE, RESTRICT, SUSPEND, DISABLE, OR PERMANENTLY TERMINATE ANY ACCOUNT, REMOVE ANY CONTENT, OR REVOKE ANY API OR INTEGRATION ACCESS, INCLUDING FOR REASONS RELATED TO AUTOMATION, POSTING VELOCITY, SYNTHETIC MEDIA, OR ALGORITHMIC DETECTION, AND WITHOUT REGARD TO WHETHER ANY VIOLATION OCCURRED. DOUBLESPEED DOES NOT CONTROL AND CANNOT PREVENT ANY SUCH ACTION. DOUBLESPEED MAKES NO REPRESENTATION OR WARRANTY THAT ANY ACCOUNT, POST, OR INTEGRATION WILL REMAIN ACTIVE, ACCESSIBLE, OR IN GOOD STANDING, AND WILL HAVE NO LIABILITY ARISING FROM ANY SUCH ACTION.
(d) No Performance Guarantee. doublespeed does not guarantee any level of reach, impressions, views, followers, engagement, conversion, revenue, or other result. Social Platform ranking and distribution systems are outside doublespeed's control and change frequently. Any forecast, benchmark, trend datum, or historical performance figure made available through the doublespeed Services is illustrative only and is not a prediction, commitment, or warranty of future performance.
3. Accounts
(a) Customer Accounts. "Customer Accounts" are Social Platform accounts that Customer owns or controls independently of the doublespeed Services and connects to the doublespeed Services. As between the Parties, Customer retains all right, title, and interest in and to its Customer Accounts. Customer grants doublespeed the right to access and operate each Customer Account solely as necessary to provide the doublespeed Services during the Term, at Customer's direction.
(b) Managed Accounts. "Managed Accounts" are Social Platform accounts created, registered, provisioned, warmed, or acquired by doublespeed or by a third party on doublespeed's behalf. Managed Accounts are not licensed, assigned, or otherwise made available to Customer under these Terms. Access to and use of any Managed Account is governed exclusively by a separate written agreement executed between doublespeed and Customer (a "Managed Account Agreement"). Absent an executed Managed Account Agreement, Customer receives no right of any kind in, to, or in respect of any Managed Account. In the event of a conflict between these Terms and a Managed Account Agreement with respect to Managed Accounts, the Managed Account Agreement controls.
(c) Ownership and Control. As between the Parties, and except to the extent a Managed Account Agreement expressly provides otherwise, doublespeed owns and controls all Managed Accounts, including the underlying registrations, credentials, handles, phone numbers, email addresses, recovery methods, and associated infrastructure. Customer will not attempt to change the credentials, recovery information, ownership, or linked identities of any Managed Account, or to transfer, sell, or assign any Managed Account, except as expressly authorized in writing by doublespeed. Customer acknowledges that Social Platforms may prohibit, refuse to recognize, or penalize account transfers, that neither these Terms nor any Managed Account Agreement overrides applicable Platform Terms, and that doublespeed has no obligation to effect any transfer that would violate Platform Terms.
(d) Content Published Through Accounts. Sections 3(b) and 3(c) govern the Accounts themselves and do not alter ownership of Customer Materials or Output under Section 7, which applies regardless of the Account through which content is published.
4. Support
doublespeed will provide reasonable technical support in accordance with its standard support policy as communicated to Customer, or as otherwise set forth in an applicable Order Form. Before initiating a support request, Customer will have first attempted to resolve the issue, and Customer will reasonably cooperate with doublespeed support staff as needed.
5. Trials, Pilots, and Beta Features
(a) Trials and Pilots. doublespeed may make the doublespeed Services available on a trial, pilot, or proof-of-concept basis for the period set forth in the applicable Order Form or as presented in the doublespeed Services (the "Pilot Term"). During a Pilot Term, Customer may Use the doublespeed Services only for its internal business purposes and to evaluate the doublespeed Services, subject to any additional terms.
(b) Beta Features. Features identified as "beta," "preview," "early access," "experimental," or similar ("Beta Features") are provided for evaluation only, may be modified or discontinued at any time, are excluded from any service commitment or support obligation, and are provided AS IS without warranty or indemnity of any kind. Notwithstanding anything to the contrary, doublespeed's total liability arising from Beta Features is one hundred US dollars (USD $100).
6. Fees, Credits, and Billing
(a) Fees. Customer will pay the fees set forth in the applicable Order Form or, for self-serve subscriptions, the fees for the plan or credit package Customer selects at the point of purchase ("Fees"), in accordance with the applicable payment terms and without offset or deduction.
(b) Subscriptions and Auto-Renewal. Self-serve subscriptions are billed in advance on a recurring basis and renew automatically for successive periods equal to the then-current subscription period at the then-current rates, unless cancelled through the doublespeed Services before the end of the then-current period. Cancellation takes effect at the end of the then-current period; access continues through that date.
(c) Credits. Certain features consume usage credits ("Credits"). Credits have no cash value, are not a stored-value or gift card instrument, are not redeemable for cash, are non-transferable, and are non-refundable. Unless stated otherwise at the point of purchase, Credits included in a subscription period expire at the end of that period and do not roll over. doublespeed may change the Credit cost of any feature prospectively on notice. Consumption of Credits is measured by doublespeed's systems, which are the authoritative record absent manifest error.
(d) Non-Refundable. All payments are non-refundable except as expressly stated in these Terms or required by applicable law. Neither Party has the right to set off, discount, or otherwise reduce or refuse to pay amounts due to the other Party.
(e) Billing Disputes. If Customer in good faith disputes an invoice, Customer must notify doublespeed in writing within thirty (30) days of the invoice date, describing the basis of the dispute in reasonable detail, in order to receive an adjustment or credit. Customer will timely pay all undisputed amounts. Amounts not disputed within that period are deemed accepted.
(f) Late Payment. If Customer fails to make any payment when due, late charges accrue at 1.5% per month or, if lower, the highest rate permitted by applicable law, and doublespeed may suspend the doublespeed Services until all amounts are paid in full. Customer will reimburse doublespeed for all reasonable costs and expenses incurred in collecting late payments, including reasonable attorneys' fees.
(g) Price Changes. doublespeed may change its prices for self-serve subscriptions effective at the start of the next subscription period, on at least thirty (30) days' notice. Continued use after the effective date constitutes acceptance. Prices set in an Order Form are fixed for the Term stated therein.
(h) Taxes. Customer is responsible for all sales, use, ad valorem, excise, VAT, GST, and similar taxes, duties, and charges imposed by any governmental authority on amounts payable to doublespeed, other than taxes on doublespeed's income. If Customer is required to deduct or withhold any taxes, Customer will pay such additional amount as is necessary for doublespeed to receive the amounts due in full.
7. Ownership and Licenses
(a) Rights Reserved. doublespeed reserves and, as between the Parties, solely owns all right, title, and interest in and to the doublespeed Services and doublespeed IP. All rights not expressly granted are reserved by doublespeed. No rights are granted to Customer by implication, estoppel, exhaustion, or otherwise.
(b) Customer Materials. As between the Parties, Customer owns and retains all right, title, and interest in and to all Customer Materials.
(c) Input and Output. Certain features generate automated responses, images, video, audio, captions, comments, scripts, or other automated output ("Output") in response to Customer's and its Authorized Users' interaction with the doublespeed Services or Customer Materials submitted into the doublespeed Services ("Input"). As between the Parties, and to the extent permitted by applicable law and subject to Sections 7(a) and 7(d), Customer owns all Input it provides and all Output generated in response to its Input. Output does not include doublespeed Materials or any improvement, modification, enhancement, or derivative work of doublespeed Materials.
(d) Limits on Output Ownership. Customer acknowledges that (i) Output generated in whole or in part by machine learning models may not be eligible for copyright or other intellectual property protection in some jurisdictions, and doublespeed makes no representation that any Output is protectable or exclusive; (ii) Output may incorporate or be derived from doublespeed Materials or Third-Party Services, and Customer's rights in such elements are limited to the license granted under Section 1(b) or the applicable third-party terms; and (iii) Customer's use of Output remains subject to any applicable Third-Party Service terms, including model provider usage policies.
(e) License to doublespeed. Customer grants doublespeed a non-exclusive, worldwide, royalty-free right and license to use, host, store, reproduce, display, perform, transmit, publish, and modify the Customer Materials and Output for the purposes of hosting, operating, maintaining, providing, securing, and improving the doublespeed Services for Customer during the Term, publishing content to Accounts at Customer's direction, generating Service Information, enforcing these Terms, and complying with applicable law and Platform Terms.
(f) Service Information. doublespeed may generate, use, and retain Service Information for any lawful business purpose, including operating, analyzing, and improving the doublespeed Services and producing aggregate benchmarks and trend data, provided that Service Information is deidentified and aggregated such that it does not identify Customer, any Authorized User, or any individual, and is not published in a manner that identifies Customer without Customer's consent.
(g) Improvement of the doublespeed Services; Model Training.
- No third-party foundation model training. doublespeed will not use Customer Materials, Input, or Output to train generally available foundation models operated by third parties. Where a model provider offers a control over training on submitted data, doublespeed will configure that control to prevent such training. This clause applies to doublespeed's own use of model providers in providing the doublespeed Services and does not apply to data Customer or its Authorized Users transmit to an AI Client or other Third-Party Service under Section 1(j), whose handling of such data is governed by that provider's own terms.
- doublespeed's own improvement. doublespeed may use Customer Materials, Input, and Output in Deidentified form to train, fine-tune, evaluate, benchmark, and improve the models, prompts, classifiers, filters, ranking systems, and other components of the doublespeed Services, including in a manner that benefits other customers of doublespeed.
- Deidentification standard. "Deidentified" means processed such that the data does not identify, and cannot reasonably be used to identify or be associated with, Customer, any Authorized User, any Account, any brand, product, campaign, or client of Customer, or any individual. doublespeed will not attempt to reidentify Deidentified data and will contractually prohibit its subprocessors from doing so.
- Limits. doublespeed will not use Customer Materials in any manner that reproduces Customer's brand assets, trademarks, proprietary product information, unreleased product information, or non-public business information in Output delivered to any other customer.
- Opt-out. Customer may opt out of clause (2) at any time on written notice to legal@doublespeed.ai, or through any control doublespeed makes available in the doublespeed Services. An opt-out applies prospectively only and does not obligate doublespeed to retrain, unwind, or reverse any prior improvement to the doublespeed Services.
doublespeed may use Service Information for any purpose permitted under Section 7(f).
(h) Feedback. Customer and its Authorized Users may provide suggestions, comments, or feedback regarding the doublespeed Services or doublespeed's business ("Feedback"). Customer grants doublespeed a perpetual, irrevocable, worldwide, royalty-free, fully paid-up license to use and exploit all Feedback for any purpose, including the testing, development, maintenance, and improvement of the doublespeed Services.
8. Representations and Warranties
(a) Mutual. Each Party represents and warrants that (i) it has full power and authority to enter into these Terms, and (ii) execution, delivery, and performance of these Terms have been duly authorized and do not violate its organizational documents.
(b) Customer. Customer represents and warrants that:
- it has obtained and will maintain throughout the Term all rights, licenses, consents, releases, and permissions necessary for the access to and use of the Customer Materials as contemplated by these Terms, including any personal data, and including written releases for the name, image, likeness, voice, and persona of every identifiable individual appearing in or simulated by any Customer Materials, Input, or Output it directs the doublespeed Services to produce or publish;
- it will comply, and will cause its Authorized Users to comply, with all applicable laws and regulations and all applicable Platform Terms in connection with its Use of the doublespeed Services;
- it will satisfy all applicable disclosure and labeling obligations described in Section 1(f);
- it has the right to grant the licenses granted in Section 7(e) and Section 15, and doublespeed's use of Customer Materials in accordance with these Terms will not violate applicable law, infringe or violate any third-party right, or breach any agreement between Customer and any third party;
- where Customer connects a Customer Account, it is the rightful owner or authorized operator of that account and its connection and operation through the doublespeed Services is permitted under the applicable Platform Terms; and
- all Customer Materials are accurate, and any product, service, or claim promoted through the doublespeed Services is lawful in every jurisdiction in which Customer directs it to be distributed.
(c) doublespeed Warranty. doublespeed warrants that it will provide the doublespeed Services in a professional and workmanlike manner in accordance with the Documentation. Customer's exclusive remedy, and doublespeed's entire liability, for breach of this warranty is for doublespeed to use commercially reasonable efforts to correct the non-conformity or, if it fails to do so within thirty (30) days of written notice, for Customer to terminate the affected Order Form and receive a pro rata refund of prepaid, unused Fees for the affected period. This warranty does not apply to Beta Features, trials, or pilots, or to any non-conformity caused by Customer Materials, Third-Party Services, Social Platform actions, or use not in accordance with the Documentation.
9. Term
For subscriptions purchased through an Order Form, the initial term is as set forth therein (the "Initial Term"), and each Order Form automatically renews for successive one (1) year periods (each a "Renewal Term", and together with the Initial Term, the "Term") unless either Party gives at least thirty (30) days' written notice of non-renewal before the end of the then-current period. For self-serve subscriptions, the Term is the subscription period selected at purchase, renewing automatically as described in Section 6(b).
10. Suspension and Termination
(a) Termination for Cause. Either Party may terminate an Order Form or these Terms, effective on written notice, if (i) the other Party materially breaches these Terms and, if curable, the breach remains uncured thirty (30) days after written notice, or (ii) the other Party becomes the subject of a petition in bankruptcy or any proceeding relating to insolvency, receivership, liquidation, or assignment for the benefit of creditors.
(b) Immediate Termination. doublespeed may terminate immediately on written notice if Customer breaches Section 1(a), 1(d), 1(e), 2(b), or 3(c), or infringes or otherwise violates doublespeed's intellectual property rights.
(c) Suspension. doublespeed may suspend all or part of the doublespeed Services, or any Account, immediately and without liability, if doublespeed reasonably believes that (i) continued provision would violate applicable law or Platform Terms or expose doublespeed to legal or platform-enforcement risk; (ii) Customer's use poses a security, integrity, or performance risk to the doublespeed Services or any third party; (iii) Customer's account is being used in violation of Section 1(e); or (iv) Fees are past due. doublespeed will use commercially reasonable efforts to notify Customer and to limit the scope and duration of any suspension. Suspension under clause (iv) does not relieve Customer of its payment obligations.
(d) Termination for Convenience by doublespeed. For self-serve subscriptions only, doublespeed may terminate on thirty (30) days' notice, in which case doublespeed will refund a pro rata portion of prepaid, unused subscription Fees. Unused Credits are not refunded.
11. Effect of Termination
(a) Expiration or termination of one Order Form does not affect any other Order Form then in effect, each of which remains in effect for its own term.
(b) On expiration or termination: (i) Customer's and its Authorized Users' right to Use the doublespeed Services terminates immediately; (ii) all Fees owed become immediately due; (iii) each Party will cease all use of the other Party's Confidential Information and will promptly destroy or return it, except for archived electronic communications and copies retained in routine backups, which remain subject to Section 12; (iv) all rights in and to Managed Accounts remain with doublespeed in accordance with Section 3(c) and any Managed Account Agreement; and (v) unused Credits are forfeited.
(c) Data Export. For thirty (30) days following expiration or termination, doublespeed will make Customer Materials and Output available for export through the doublespeed Services or, on Customer's written request, in a commercially reasonable format. After that period, doublespeed may delete Customer Materials and Output, subject to backup retention cycles and legal retention obligations. Customer is responsible for exporting its data before the end of that period.
(d) Survival. Sections 1(b), 1(d), 2(c), 2(d), 3(b), 3(c), 5(b), 6, 7, 8, 10(c), 11, 12, 13, 14, 16, 18, 19, and 20 survive expiration or termination.
12. Confidentiality
(a) Definition. "Confidential Information" means information one Party (the "Disclosing Party") provides to the other (the "Receiving Party") in connection with these Terms, whether orally or in writing, that is designated as confidential or that reasonably should be understood to be confidential given its nature or the circumstances of disclosure. The doublespeed Services, the Documentation, doublespeed Materials, and doublespeed's pricing are Confidential Information of doublespeed. Customer Materials, Customer's content strategies, performance data, and API keys are Confidential Information of Customer.
(b) Obligations. The Receiving Party will not use or disclose the Disclosing Party's Confidential Information except as necessary to perform its obligations or exercise its rights under these Terms, and will protect it using at least reasonable care. The Receiving Party may disclose Confidential Information only (i) to its employees, contractors, agents, subprocessors, and advisors with a bona fide need to know who are bound by confidentiality obligations at least as protective as these Terms, (ii) as required by law, court order, or governmental authority, subject to providing the Disclosing Party reasonable prior notice where legally permitted so that it may seek a protective order, or (iii) at the Disclosing Party's direction, including doublespeed's transmission of Customer's Confidential Information to Third-Party Services and AI Clients that Customer or its Authorized Users connect to the doublespeed Services under Section 1(j). doublespeed may use and modify Customer's Confidential Information in Deidentified form to develop and derive Service Information and to improve the doublespeed Services, in each case as and only as permitted by Sections 7(f) and 7(g).
(c) Exclusions. Confidential Information excludes information that (i) is or becomes generally known to the public through no fault of the Receiving Party; (ii) was rightfully known to the Receiving Party without an obligation of confidentiality at the time of disclosure; (iii) is independently developed by the Receiving Party without access to or use of the Disclosing Party's Confidential Information, as evidenced in writing; or (iv) is rightfully obtained by the Receiving Party from a third party without restriction.
(d) Terms. These Terms constitute Confidential Information of each Party, but may be disclosed on a confidential basis to a Party's advisors, attorneys, and actual or bona fide potential acquirers, investors, or sources of funding for due diligence purposes.
(e) Equitable Relief. Each Party acknowledges that breach of this Section may cause irreparable harm for which monetary damages are inadequate, and that the non-breaching Party is entitled to seek equitable relief in addition to all other remedies.
13. Disclaimers; Limitation of Liability
(a) General Disclaimer. THE DOUBLESPEED SERVICES, DOUBLESPEED MATERIALS, AND OTHER DOUBLESPEED IP ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT AS EXPRESSLY SET FORTH IN SECTION 8(c), DOUBLESPEED MAKES NO WARRANTIES OR REPRESENTATIONS OF ANY KIND, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, TO CUSTOMER, ITS AUTHORIZED USERS, OR ANY OTHER PARTY, AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. DOUBLESPEED DOES NOT WARRANT THAT THE DOUBLESPEED SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECT WILL BE CORRECTED.
(b) Nature, Accuracy, and Similarity of Output. DUE TO THE NATURE OF MACHINE LEARNING AND LARGE LANGUAGE MODELS, OUTPUT MAY NOT BE UNIQUE, AND THE DOUBLESPEED SERVICES MAY GENERATE THE SAME OR SIMILAR OUTPUT FOR CUSTOMER AND FOR A THIRD PARTY. GIVEN THE PROBABILISTIC NATURE OF SUCH MODELS, THE DOUBLESPEED SERVICES MAY PRODUCE OUTPUT THAT IS INACCURATE, INCORRECT, OFFENSIVE, INFRINGING, NON-COMPLIANT, OR OTHERWISE UNDESIRABLE, OR THAT IS FABRICATED OR HALLUCINATED. THE ACCURACY, QUALITY, AND LEGAL COMPLIANCE OF OUTPUT DEPENDS ON AND IS COMMENSURATE WITH THE INPUT PROVIDED AND CUSTOMER'S COMPLIANCE WITH THESE TERMS. NOTWITHSTANDING ANYTHING ELSE HEREIN, DOUBLESPEED WILL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON FOR ANY LOSS OR DAMAGE RELATING TO OR ARISING FROM INPUT, OUTPUT, OR THEIR USE. CUSTOMER IS SOLELY RESPONSIBLE FOR EVALUATING THE CONTENT, NATURE, TONE, ACCURACY, AND LEGAL COMPLIANCE OF ANY OUTPUT FOR ITS INTENDED USE, INCLUDING BY HUMAN REVIEW BEFORE PUBLICATION.
(c) AI Agent Actions. CUSTOMER IS SOLELY RESPONSIBLE FOR DETERMINING THE SUITABILITY OF THE AI SERVICES AND AI AGENTS FOR ITS USE CASE AND FOR ANY AUTHORIZATION IT GRANTS AN AI AGENT TO ACCESS ITS DATA, ACCOUNTS, SYSTEMS, OR ENVIRONMENTS. EACH AI AGENT OPERATES SOLELY AT CUSTOMER'S DIRECTION AND UNDER CUSTOMER'S CONTROL, OVERSIGHT, AND DECISION-MAKING AUTHORITY. AS BETWEEN THE PARTIES, CUSTOMER IS SOLELY RESPONSIBLE FOR EVERY ACTION PERFORMED BY AN AI AGENT AS IF CUSTOMER HAD PERFORMED IT, INCLUDING PUBLISHING POSTS, POSTING COMMENTS AND REPLIES, SENDING MESSAGES, FOLLOWING OR ENGAGING WITH ACCOUNTS, AND MODIFYING RECORDS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOUBLESPEED WILL HAVE NO LIABILITY OR RESPONSIBILITY TO CUSTOMER OR ANY OTHER PERSON FOR ANY LOSS OR DAMAGE RELATING TO OR ARISING FROM THE AI SERVICES, ANY ACT OR FAILURE TO ACT BY AN AI AGENT, OR THEIR USE BY CUSTOMER OR ANY OTHER PARTY.
(d) Social Platforms. WITHOUT LIMITING SECTION 2, DOUBLESPEED WILL HAVE NO LIABILITY ARISING FROM ANY ACT OR OMISSION OF ANY SOCIAL PLATFORM OR OTHER THIRD-PARTY SERVICE, INCLUDING ANY SUSPENSION, TERMINATION, RESTRICTION, OR LOSS OF ANY ACCOUNT OR CONTENT, ANY CHANGE TO PLATFORM TERMS, ANY API OR INTEGRATION CHANGE OR REVOCATION, OR ANY CHANGE IN DISTRIBUTION, RANKING, OR MONETIZATION.
(e) Limitation of Liability. EXCEPT FOR (I) BREACH OF SECTION 12, (II) BREACH OF CUSTOMER'S PAYMENT OBLIGATIONS, (III) A PARTY'S INDEMNIFICATION OBLIGATIONS UNDER SECTION 14, AND (IV) INFRINGEMENT OR MISAPPROPRIATION OF THE OTHER PARTY'S INTELLECTUAL PROPERTY RIGHTS, NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF INCOME, DATA, PROFITS, REVENUE, GOODWILL, FOLLOWERS, ACCOUNTS, OR BUSINESS INTERRUPTION, OR THE COST OF COVER OR SUBSTITUTE SERVICES, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH LOSS.
IN NO EVENT WILL DOUBLESPEED'S TOTAL AGGREGATE LIABILITY TO CUSTOMER AND ITS AUTHORIZED USERS IN CONNECTION WITH THESE TERMS EXCEED THE FEES ACTUALLY PAID BY CUSTOMER TO DOUBLESPEED IN THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY WHETHER LIABILITY ARISES FROM CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.
Some jurisdictions do not allow certain exclusions or limitations, so some of the above may not apply to Customer.
14. Indemnification
(a) By doublespeed. Subject to Section 14(b), doublespeed will defend Customer against any third-party claim, suit, or proceeding ("Claim") alleging that Customer's Use of the doublespeed Services in accordance with these Terms infringes or misappropriates that third party's intellectual property rights, and will indemnify Customer against damages and costs finally awarded against Customer or agreed in settlement by doublespeed, including reasonable attorneys' fees.
(b) Exclusions. Section 14(a) does not apply to any Claim arising from or relating to: (i) Customer's breach of these Terms, negligence, willful misconduct, or fraud; (ii) any Customer Materials, Input, Output, or any action taken by an AI Agent; (iii) Customer's failure to implement enhancements, modifications, or updates provided by doublespeed; (iv) modification of the doublespeed Services by anyone other than doublespeed; (v) combination of the doublespeed Services with software, data, models, or materials not provided by doublespeed; or (vi) Beta Features, trials, or pilots.
(c) Remedies. If the doublespeed Services become, or doublespeed believes they may become, the subject of a Claim under Section 14(a), doublespeed may at its option and expense procure the right for Customer to continue using them, modify or replace them to make them non-infringing, or terminate the affected Order Form and refund prepaid, unused Fees. Sections 14(a) and 14(c) state doublespeed's entire liability and Customer's exclusive remedy for any Claim of infringement or misappropriation.
(d) By Customer. Customer will defend, indemnify, and hold harmless doublespeed and its officers, directors, employees, and agents from and against any damages, liabilities, and costs (including court costs and reasonable attorneys' fees) awarded in a final judgment or agreed in settlement, arising from any Claim that: (i) the Customer Materials, Input, or Output, or their use by doublespeed in accordance with these Terms, infringes, misappropriates, or violates a third party's intellectual property rights, rights of publicity, or rights of privacy, or violates any applicable law; (ii) relates to the manufacture, sale, distribution, marketing, or promotion of Customer's products or services, or to any claim made about them; (iii) arises from Customer's breach of its representations and warranties in Section 8(b), including failure to obtain likeness or voice releases or to satisfy disclosure obligations; (iv) arises from Customer's or an Authorized User's Use of the doublespeed Services in a manner not authorized by these Terms, including any breach of Sections 1(d), 1(e), or 2(b); or (v) arises from any content published through an Account at Customer's direction.
(e) Process. Each Party's obligations under this Section are contingent on the Indemnified Party (i) providing the Indemnifying Party with prompt written notice of the Claim, in any event in sufficient time for the Indemnifying Party to respond without prejudice; (ii) granting the Indemnifying Party the exclusive right to defend and settle the Claim, provided that no settlement imposing a non-indemnified obligation on the Indemnified Party may be entered without its consent, not to be unreasonably withheld; and (iii) providing all reasonably necessary cooperation at the Indemnifying Party's expense. The Indemnified Party may participate in the defense at its own expense.
15. Trademarks and Publicity
Customer grants doublespeed a limited, non-exclusive, royalty-free license to use and display Customer's name, designated trademarks, and associated logos (the "Customer Marks") during the Term in connection with (i) the hosting, operation, and maintenance of the doublespeed Services, including publishing content to Accounts at Customer's direction; and (ii) doublespeed's marketing and promotional efforts, including publicly naming Customer as a customer and in case studies. All goodwill generated by doublespeed's use of the Customer Marks inures to Customer's exclusive benefit. doublespeed will use the Customer Marks in the form stipulated by Customer and will observe Customer's trademark guidelines as prescribed from time to time.
16. Privacy and Data Protection
(a) Privacy Notice. doublespeed processes personal data about Authorized Users' use of the doublespeed Services ("Account Data") in accordance with its Privacy Notice, available at doublespeed.ai/privacy. Account Data is not Customer Materials.
(b) Subprocessors. doublespeed uses subprocessors, including cloud hosting and infrastructure, AI model, storage, analytics, logging, email delivery, and payment providers, to provide the doublespeed Services. doublespeed remains responsible for its subprocessors' performance of its obligations under these Terms. Information about the categories of subprocessors doublespeed uses is available in the Privacy Notice at doublespeed.ai/privacy or on request to legal@doublespeed.ai.
(c) Security. doublespeed maintains commercially reasonable administrative, physical, and technical safeguards designed to protect Customer Materials against unauthorized access, use, alteration, and disclosure, including encryption of Customer Materials in transit and at rest, role-based access controls, and access logging. doublespeed may update its security practices from time to time, provided that it will not materially degrade the overall security of the doublespeed Services during a paid Term. Except as expressly stated in a separate written agreement signed by doublespeed, doublespeed makes no representation that it holds any third-party security certification, audit report, or attestation.
(d) CCPA Service Provider Terms. To the extent doublespeed processes Customer Materials that constitute "personal information" subject to the California Consumer Privacy Act ("CCPA") ("Customer Personal Information"), this Section applies. Customer discloses Customer Personal Information to doublespeed for the limited and specific purpose of enabling doublespeed to provide the doublespeed Services and to otherwise process it in accordance with Section 7. doublespeed will: (i) comply with its applicable obligations under the CCPA; (ii) provide the same level of privacy protection as required of a service provider under the CCPA; (iii) notify Customer if it can no longer meet its CCPA obligations; (iv) not "sell" or "share" Customer Personal Information as those terms are defined by the CCPA; (v) not retain, use, or disclose Customer Personal Information for any purpose other than to provide the doublespeed Services or as otherwise permitted under the CCPA; (vi) not retain, use, or disclose Customer Personal Information outside the direct business relationship between the Parties; and (vii) unless otherwise permitted by the CCPA, not combine Customer Personal Information with personal information received from or on behalf of another person or collected from its own independent consumer interaction. On reasonable request, doublespeed will attest to its compliance with this Section or explain why it cannot. If Customer reasonably believes doublespeed is engaged in unauthorized processing, Customer will notify doublespeed and the Parties will work together in good faith to remediate. For clarity, doublespeed's use of Deidentified data under Section 7(g) is intended to fall within the CCPA's permitted uses by a service provider, including building or improving the quality of its services, and doublespeed will not use Customer Personal Information to build or modify a household or consumer profile for use in providing services to another person.
(e) Other Data Protection Laws. If Customer's use of the doublespeed Services involves processing personal data subject to the GDPR, UK GDPR, or other data protection laws requiring a data processing agreement, the Parties will execute doublespeed's standard Data Processing Addendum, which is incorporated by reference on execution.
17. Changes
(a) To These Terms. doublespeed may modify these Terms from time to time. For material changes, doublespeed will provide at least thirty (30) days' notice by email or through the doublespeed Services. Modifications take effect at the start of the next subscription period for self-serve subscriptions and at the start of the next Renewal Term for Order Form subscriptions. Continued use after the effective date constitutes acceptance. If Customer does not agree to a modification, its exclusive remedy is to cease use and terminate before the effective date.
(b) To the doublespeed Services. doublespeed may modify, update, or discontinue features of the doublespeed Services from time to time. doublespeed will not materially decrease the core functionality of the doublespeed Services during a paid Term without providing a substantially similar replacement or, at Customer's election, a pro rata refund of prepaid, unused Fees for the affected period.
18. Miscellaneous
Neither Party may assign or transfer these Terms, by operation of law or otherwise, without the other Party's prior written consent, except (i) to an Affiliate, or (ii) to a successor in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all assets to which these Terms relate; any attempted assignment in violation of the foregoing is void. Subject to the foregoing, these Terms bind and inure to the benefit of the Parties and their respective successors and permitted assigns. No provision confers any right, benefit, remedy, obligation, or liability upon any person other than the Parties and their successors and permitted assigns. doublespeed may use subcontractors and third-party providers in performing its obligations as it deems appropriate, provided doublespeed remains responsible for their performance.
Each Party agrees that a breach or threatened breach by it of Section 12, or in Customer's case Sections 1(d), 1(e), or 3(c), would cause the other Party irreparable harm for which monetary damages are an inadequate remedy, and that the other Party is entitled to seek immediate equitable relief, including a restraining order, injunction, and specific performance, without any requirement to post bond or prove actual damages. Such remedies are not exclusive and are in addition to all other available remedies.
Neither Party is responsible for any failure or delay in performance of its obligations (other than payment obligations) due to causes beyond its reasonable control, including acts of God, labor disputes, internet or utility failures, denial-of-service attacks, governmental action, and acts or omissions of Social Platforms or other Third-Party Services.
If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law consistent with the Parties' fundamental intentions, and the remaining provisions will remain in full force and effect. These Terms, including any exhibits and Order Form(s), constitute the complete and exclusive agreement between the Parties with respect to their subject matter and supersede all prior or contemporaneous agreements, communications, and understandings, written and oral. Any purchase order or similar Customer-issued document is for Customer's administrative convenience only, and its terms are void and of no effect. These Terms may be amended only as provided in Section 17 or by a written document executed by duly authorized representatives of both Parties.
The relationship of the Parties is that of independent contractors. Nothing creates a partnership, joint venture, employment, or agency relationship. Neither Party may bind the other or incur obligations on the other's behalf without prior written consent. Except as expressly set forth herein, exercise of any remedy is without prejudice to other remedies. A Party's failure to enforce any provision is not a waiver of future enforcement of that or any other provision, and no waiver is effective unless in writing and signed by the waiving Party.
Governing law, dispute resolution, arbitration, and forum are set forth in Section 19.
All notices must be in writing (email being sufficient) and are deemed given when sent by certified mail, overnight courier, or email with receipt confirmed. Notices to doublespeed must be sent to legal@doublespeed.ai and, for notices required to be sent in hard copy, to Doublespeed, Inc., 2341 Chestnut St, Apt 201, San Francisco, CA 94123, Attn: Legal. Notices to Customer will be sent to the email address associated with its account or specified in the Order Form.
Customer affirms that it is not named on, owned by, or acting on behalf of any US government denied-party list, and agrees to comply fully with all applicable export control and sanctions laws and regulations of the United States ("Export Laws") to ensure that neither the doublespeed Services, any software, any Customer Materials, nor any related technical data is (i) used, exported, or re-exported directly or indirectly in violation of Export Laws, or (ii) used for any purpose prohibited by Export Laws. Customer will complete all undertakings required by Export Laws, including obtaining any necessary export license or governmental approval.
The doublespeed Services and Documentation were developed solely at private expense and are "commercial products", "commercial items", or "commercial computer software" as defined in Federal Acquisition Regulation 2.101 and relevant agency supplements. Use, duplication, or disclosure by or on behalf of the US government is subject to the restrictions set forth in these Terms as consistent with federal law and regulations. If these Terms fail to meet the US government's needs or are inconsistent with federal law, Customer will immediately discontinue its use of the doublespeed Services.
19. Dispute Resolution
PLEASE READ THIS SECTION CAREFULLY. FOR SELF-SERVE CUSTOMERS IT REQUIRES DISPUTES TO BE RESOLVED BY INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT, AND WAIVES THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION. SECTION 19(e) EXPLAINS HOW TO OPT OUT.
(a) Governing Law. These Terms are governed by the laws of the State of California, without giving effect to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
(b) Informal Resolution. Before initiating arbitration or litigation, the initiating Party will send the other Party written notice describing the dispute and the relief sought, and the Parties will negotiate in good faith for thirty (30) days. This is a precondition to commencing any proceeding other than one described in Section 19(f).
(c) Arbitration (Self-Serve Customers Only). This Section 19(c) applies only where Customer accepted these Terms without an executed Order Form (a "Self-Serve Customer"). Any dispute, claim, or controversy arising out of or relating to these Terms or the doublespeed Services that is not resolved under Section 19(b) will be finally settled by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures then in effect, before one arbitrator with substantial experience in commercial and intellectual property disputes. The arbitration will take place in San Francisco, California and be conducted in English. Judgment on the award may be entered in any court of competent jurisdiction. The JAMS rules govern payment of arbitration fees, provided that doublespeed may in its sole discretion pay the arbitration fees for claims of less than seventy-five thousand US dollars (USD $75,000).
(d) Class Action Waiver. THE PARTIES WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHT TO GO TO COURT AND TO HAVE A TRIAL BEFORE A JUDGE OR JURY. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF SECTION 19(c) MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR AUTHORIZED USER MAY NOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR AUTHORIZED USER. If this Section 19(d) is found unenforceable as to any claim, that claim will proceed in the courts identified in Section 19(g) and the remainder of Section 19 will remain in effect.
(e) Opt-Out. A Self-Serve Customer may opt out of Sections 19(c) and 19(d) by sending written notice to legal@doublespeed.ai postmarked or sent within thirty (30) days of first accepting these Terms. The notice must include Customer's name and address, the email address associated with the account, and a clear statement that Customer is opting out of the arbitration agreement. Opting out does not affect any other provision of these Terms.
(f) Exceptions. Notwithstanding Sections 19(b) and 19(c), either Party may (i) bring an individual action in small claims court, and (ii) seek injunctive or other equitable relief in the courts identified in Section 19(g) for actual or threatened infringement or misappropriation of intellectual property rights or breach of Section 12.
(g) Judicial Forum; Order Form Customers. Sections 19(c) and 19(d) do not apply where Customer and doublespeed have executed an Order Form. For such Customers, and for any claim not subject to arbitration, any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in the Northern District of California, and the Parties irrevocably consent to personal jurisdiction and venue therein.
(h) Confidentiality. All aspects of any arbitration proceeding, and any ruling, decision, or award, are confidential to the Parties.
20. Definitions
Capitalized terms used in these Terms have the meanings set forth in this Section 20 unless defined elsewhere.
"Account" means any Customer Account or Managed Account.
"Affiliate" means, with respect to a Party, any entity that directly or indirectly controls, is controlled by, or is under common control with that Party, where "control" means more than 50% of the voting power or the power to direct management and policies.
"Restricted Data" means any data subject to heightened protection under applicable law or industry standard, including protected health information under HIPAA, cardholder data subject to PCI DSS, biometric identifiers and biometric information, government-issued identification numbers, financial account numbers or credentials, precise geolocation data, information about any individual known or reasonably believed to be under eighteen (18) years of age, and any special category of personal data under Article 9 of the GDPR. "Deidentified" has the meaning given in Section 7(g)(3).
"Customer Materials" means all information, data, content, media, prompts, brand guidelines, product information, and other materials, in any form or medium, provided or uploaded by or on behalf of Customer through the doublespeed Services or to doublespeed in connection with Customer's Use of the doublespeed Services, including Input, but excluding Service Information and any other doublespeed IP.
"Documentation" means the operator, user, and technical manuals and documentation made available by doublespeed to Customer, as updated from time to time, currently at doublespeed.ai/docs.
"doublespeed IP" means the doublespeed Services, the underlying software, models, model configurations, prompts, system instructions, algorithms, interfaces, technology, databases, tools, know-how, processes, and methods used to provide or deliver the doublespeed Services, the Documentation, doublespeed Materials, Managed Accounts, Service Information, all improvements, modifications, enhancements to, and derivative works of the foregoing regardless of inventorship or authorship, and all intellectual property rights in any of the foregoing.
"doublespeed Services" means doublespeed's proprietary social content generation, account operation, and publishing platform, including the AI Services, AI Agents, the API, and all related features and Documentation, as more particularly described in the Documentation or the applicable Order Form.
"Licensed Volume" means the limits on the number of Authorized Users, Accounts, posts, generations, Credits, API calls, or other measurement or condition of permitted Use set forth in the applicable Order Form or in the plan Customer selects through the doublespeed Services.
"Order Form" means a mutually executed order form or other mutually agreed ordering document that references these Terms and sets forth the doublespeed Services to be provided.
"Service Information" means data or insights, in deidentified and aggregated form, developed or derived from (i) Customer Materials or Output, or (ii) Customer's and its Authorized Users' use of the doublespeed Services, including usage data, performance benchmarks, and trend data.
"Social Platform" means any third-party social media, video, messaging, or content distribution platform accessible through or integrated with the doublespeed Services, including TikTok, Instagram, YouTube, X, LinkedIn, Facebook, Snapchat, Pinterest, Reddit, and Threads.
"Use" means to use and access the doublespeed Services in accordance with these Terms and the Documentation.
Questions about these Terms: legal@doublespeed.ai